Logo Google Play Market

What to do if the Google Play Market does not work

If the Google Play Market is not working properly, there are a few things you can try to troubleshoot the issue:

  1. Check your internet connection: Make sure that your device is connected to a stable and reliable internet connection. You can try switching to a different Wi-Fi network or using your mobile data to see if that resolves the issue.
  2. Clear cache and data: Go to your device’s Settings > Apps > Google Play Store and then select “Clear Cache” and “Clear Data”. This will remove any temporary files and data that might be causing the problem.
  3. Restart your device: Sometimes, simply restarting your device can help to resolve issues with the Google Play Market.
  4. Update the Google Play Store: Make sure that you have the latest version of the Google Play Store installed on your device. You can check for updates in the Play Store app by going to “My apps & games” and selecting “Update” next to the Google Play Store.
  5. Check for system updates: If your device is not up to date, it may cause issues with the Google Play Market. Go to your device’s Settings > System > System Update to check for and install any available updates.
  6. Contact Google support: If none of the above steps work, you can contact Google support for further assistance. You can find the support options by going to the Google Play Store app and tapping on the menu icon (three horizontal lines) in the top left corner, then selecting “Help & feedback”.